Hello, I have a problem. I bought a SIM card on Samui, now went to Russia and there is no connection. Roaming service is not included, how to fix it now? Where can I apply to activate the roaming service?
Thank you for the phone number. To activate international roaming service, please verify that you're the legitimate user of the account by answering below questions:
>What is the brand / model of the phone used with this phone number?
>How much money do you usually refill each time for the last 3 months?
>How or where do you usually refill money for the last 3 months?
>What brand / model of phone is this phone number?
>How much money do you usually refuel each time in the last 3 months?
>How or where do you usually Deposit money in the last 3 months?
office dtac koh Samyu (dtac Hall, Central festival Samui)
Thank you. International roaming is activated. To use, please select a local carrier in your country by open settings on your phone > mobile networks > network operators, let you phone search and select one of them.
The carriers which you can choose are at http://www.dtac.co.th/en/roaming/rate/dtn/ (you're Trinet prepaid)(please choose country in the search field). You can also see the usage fees in the same page.