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Why as DTAC user calling 1678 we get charge 3 baht

Dear DTAC 

 

I just moved from AIS to DTAC after using AIS for 5 years and the reasons I moved to DTAC as the move over packages is very attractive.

 

However may I know why as a DTAC user and using my DTAC sim number to call 1678 I still got charge 3 baht

 

Shouldn't call centre is toll free for DTAC user's ? 

 

New DTAC user 0947635886

1 คำตอบ 1
dtac call center

เรื่อง: Why as DTAC user calling 1678 we get charge 3 baht

 

@khuntim    Hello khuntim, We’re considering to make 1678 free.

As of now, I would suggest you that you can contact our customer service rep. via alternatives below:

 

https://my.dtac.co.th/esv/contactUs

- Private message in Facebook: https://web.facebook.com/dtac

- LINE: https://goo.gl/fxsVxD

- Any DTAC stores.

dtac feedback team