Bridgette82
New Contributor

Why I am receiving any

Hi. I would just like to ask if why I am not receiving any dtac reward points each time I would refill my number? Thanks.

6 คำตอบ 6
dtac_Callcenter
dtac call center

Why I am receiving any

Hello. May I know if you're referring to dtac coins?

Before providing you the information, may I have following data for profile verification, please?
•Dtac number
•What's your Phone model/brand?
•How do you normally refill in past 3 months?
•Did you use Jaidee SOS service in past 7 days?

dtac feedback team

Bridgette82
New Contributor

เรื่อง: Why I am receiving any

Hi, to answer your inquiries.

Dtac number

061740xxxx
• What's your Phone model / brand?  Redmi 9 pro
• How do you normally refill in past 3 months? 

Using my dtac app
• Did you use Jaidee SOS service in past 7 days? 

No

Bridgette82
New Contributor

เรื่อง: Why I am receiving any

Yes, it's about the reward coins.

Bridgette82
New Contributor

เรื่อง: Why I am receiving any

I normally refill this monthly.I normally refill this monthly.

 

dtac_Callcenter
dtac call center

Why I am receiving any

Sorry, for your information safety. Please reach our agent though inbox message.

dtac feedback team

dtac_Callcenter
dtac call center

Why I am receiving any

Please reach us here https://bit.ly/2DhNnux

dtac feedback team